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FREQUENTLY ASKED QUESTIONS

I'M NO LONGER ABLE TO ATTEND, CAN I GET A REFUND OR CHANGE MY TICKET?

Due to charges, preparation and material costs, unfortunately your ticket is non-refundable or non-changeable should you no longer be able to attend your ticketed session (including for illness).

However you are more than welcome to transfer your ticket to someone else.
Please email info@madetobemessy.com.au with any name changes should you pass on your ticket.

CAN I BRING AN ADDITIONAL ADULT?
 

Each booking includes entry for ONE child and ONE free adult. Should you wish to bring an additional adult a fee of $5 will be charged on entry.

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Please note the same applies for additional non-participating children.

Participating children require a full booking.

CAN I TAKE PHOTOS/VIDEOS?
 

Please use your camera with caution and be mindful of others. Please respect that other parents/carers may not want their children in your picture.

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We may take photos and short videos during sessions with your consent. If you do not wish to have your picture taken please let us know. Photos will be used in accordance with our Terms and Conditions.

WHAT CAN I EXPECT AT A MADE TO BE MESSY MESSY PLAY SESSION?
 

First of all you can expect to get maybe a little messy and have A LOT of fun!

We provide multiple stations including 'wet' and 'dry' messy play activities indoor and outdoor for your little ones to explore with all of their senses.

Messy play is open ended and does not focus on an end product so your child is free to explore, discover and imagine at their own pace and in their own style.

At the conclusion of the session we will provide warm water for washing off all of that mess!

You can leave knowing your child has had an amazing sensory discovery experience and you can leave all of the cleaning up to us!

WHAT SHOULD I WEAR?

 

Please dress yourself and your child in clothes you do not mind getting a little messy!
We do use paint and food colouring in some of our activities and we would hate for you to ruin your special clothes.
In most cases we have found if the clothes are washed the same day the food colouring comes right out. Paint sometimes may leave a stain. We take no responsibility however for any clothes or belongings that are stained, marked or damaged.

Our studio includes an indoor and outdoor area so it is recommended you bring a hat and sunscreen or when its wet a raincoat and gumboots! Puddle suits and aprons are also available for use.

WHAT SHOULD I BRING?
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  • A change of clothes (and nappy if needed) for your child

  • A towel to dry your child off (perhaps another for you to sit on in the car if you find yourself extra messy)

  • A plastic bag to take your messy clothes home in

  • A hat and sunscreen | gumboots and raincoat (our outdoor area is open for use rain or shine!)

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There are multiple baby change tables, two toilets including a disabled toilet and bucket baths are provided for messy activities.

If you can't find what you're looking for below please don't hesitate to contact us

ARE THERE ANY ALLERGENS PRESENT AND WHAT DOES TASTE SAFE MEAN?​
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We DO NOT use any products containing; nuts, soy, dairy or eggs in our activities. However some products used do have allergy labels warning the product "May Contain traces of" these allergens.

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All materials used are food based and prepared and stored following food safe practices in a smoke and pet free home. Taste safe means that your little one will be fine if they do happen to have a little taste however the activities are not intended to be eaten.

CAN I ATTEND ON MY OWN WITH MORE THAN ONE CHILD?
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Most definitely!

We understand you may have more than one little one who would love to join in the fun! 

You do not need to have an adult for each child attending, however we do ask that you ensure your children are fully supervised at all times whilst in attendance. 

Each ticket includes admittance for one child and one adult. You will still need to purchase a separate ticket for each child participating but please do enjoy our 50% sibling discount :)

I WOULD LIKE TO ATTEND WITH MY OLDER CHILD, CAN I BRING MY BABY UNDER 6 MONTHS ALONG TOO?
 

Sure no problem!

Babes in arms who are not participating are most welcome to come along.

We would suggest popping them in a baby carrier or bringing a pram along to have free hands to enjoy the time with your participating child. All children are required to be supervised by their carer at all times.

Once bubs is ready to join in the fun - you will need to purchase a ticket for them.

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